Department of Labor and Employment (DOLE)

The Department of Labor and Employment (DOLE) in the Philippines was established in 1908 as a bureau agency called the Bureau of Labor. It became the Department of Labor (DoL) under Republic Act 4121 and became the Ministry of Labor and Employment in 1980 before it reached its current name as the Department of Labor and Employment (DOLE).

DOLE has been established for over 100 years but its advocacy remains: to promote industry, ensure no work shall be done in vain, prevent industrial injuries/illness/deaths, guarantee the security of tenure of workers, obtain better terms and conditions of work, and to pursue full employment and human development.

dole department of labor and employment philippines

Vision

Every Filipino worker attains full, decent, and productive employment.

Mission

To promote gainful employment opportunities, to develop human resources, to protect workers and promote their welfare, and to maintain industrial peace.

Agenda

  1. Continuously enhance and transform DOLE into an efficient, responsive, purposeful, and accountable institution.
  2. Address the persistent problems of unemployment and underemployment.
  3. Ensure full respect of labor standards and the fundamental principle and rights at work.
  4. Continuously strengthen the protection and security of our Overseas Filipino Workers.
  5. Bring more focus and accessibility to workers’ protection and welfare programs.
  6. Achieve a sound, dynamic, and stable industrial peace with free and demographic participation of workers and employers in policy and decision-making processes affecting them.
  7. Have a labor dispute resolution system that ensures just, simplified, and expeditious resolution of all labor disputes.
  8. Have responsive, enabling, and equitable labor policies, laws, and regulations.

Functions and Responsibilities

  • Promoting the welfare of workers by enforcing the laws.
  • Coordinating the implementation of programs and services that promote the welfare of workers
  • Leading the formulation and enforcement of policies and labor creation, occupational safety, and health.
dole-logo
DOLE logo

Programs and Services

The Department of Labor and Employment (DOLE) provides carious of programs and services to ensure that every Filipino will have decent employment opportunities, a safe work environment, and improved quality of life.

DOLE offers programs to local workers, Oversea Filipino Workers, employers, job seekers, and their families, such as employment opportunities, placement aid, skill training, and financial assistance. The programs and services offered by the Department of Labor and Employment (DOLE) are the following:

  • DOLE Employment Facilitation Program. This program provides assistance to Filipinos who are looking for a job. It gives access to information about the labor market and assists with job placements and training.
  • Youth Employability. This program assists in finding suitable jobs for out-of-school children and newly graduated students. One of the programs that directly help young Filipinos is the Department of Labor and Employment’s Youth Employability Program.
  • Job Search Assistance. This program helps job seekers create their resumes, search for job workshops, and connect to a vacant position.
  • Employment Preservation and Regulation Program. This program collected laws and programs designed to protect the rights of Filipino workers and expand employment opportunities in the country. It encourages employers to comply with the rules and regulations.
    • Employment Practices Reform Program (EPRP)
      • The creation and advocacy of policies;
      • Labor inspection and enforcement;
      • Voluntary compliance and self-regulation; and
      • The resolution dispute.
  • Labor Laws Compliance. This program enforces labor laws and ensures that employees and employers to comply with them. Failure to comply will cause them serious consequences with the law.
  • Tripartism and Social Dialogue. This program allows all the stakeholders to conduct discussions and negotiations to create public policies and in settling public disagreements and conflicts.
  • Workers Organizations Development and Empowerment. This program supports all worker groups in the Philippines that advocate the worker’s rights, interests, growth, and empowerment.
  • Case Management. This program gives assistance to all workers who have sustained injuries while on the job. They give financial support and other services to their injuries and returning to work.
  • Workers Protection and Welfare Program. This program ensures the safety and well-being of all workers. This program gives financial assistance and other services to workers who become ill while they are on the job.
  • Livelihood and Emergency Employment. This program helps unemployed, underemployed, workers who lost their job to find employment. This program aims to assist Filipino workers to get back on their feet and start over again.
  • Welfare Services. This program aims to provide welfare services to unemployed, underemployed, and marginalized workers to become productive members of society.
    • Self-Employment Assitance-Kaunlaran (SEA-K) Program
    • Special Program for the Employment of Students (SPES)
    • JobStart Philippines Program
    • Abot Kamay and Pagtuturo sa Industriya (AKAP) Program.
  • Reintegration Services for Overseas Filipino Workers. This program gives financial assistance, placement in a suitable job, and counseling to Overseas Filipino Workers (OFWs) to become productive members of society. 
  • Verification of Overseas Employment Documents. This program’s job is to check all employment documents of Filipino who are intending to find a job outside the Philippines. 
  • Emergency Repatriation Program. This program provides financial assistance to Filipino workers who got laid off or whose employment has been affected by the pandemic. This program will cover the cost of their travel going back to the Philippines.
  • Other Programs.
    • DOLE-OJT (OJT) Program
    • DOLE-PESO (PESO) Program
    • DOLE-Vetro Program
  • DOLE e-Services
    • COVID-19 Response
      • COVID-19 Adjustment Measures Program (CAMP)
      • DOLE-AKAP Applicatoin
      • DOLE-AKAP Status Inquiry
      • Project EASE Registration and Status Inquiry
      • Tabang-OFW Status Inquiry
      • OASIS (OFW Assistance Information System)
    • DOLE e-Services
      • Safety Seal Certification
      • Establishment Reporting System (ERS)
      • Online Union Registration System (OURS)
      • Single Entry Approach (SEnA)
      • PhilJobNet Job Portal
    • Attached Agencies e-Services
      • Employees’ Compensation Commission (ECC)
        • Case Docket Checker System
      • National Conciliation and Mediation Board (NCMB)
        • Request for Certificate of No Pending Case
        • Case Docket Monitoring System
      • Professional Regulation Commission (PRC)
        • Application for Examinitaion
        • Initial Registration
        • Renewal of Identification Card
        • Certifications of Board Rating and Passing
        • Verification of Rating
        • Verification of Licenses
        • Certification of Passing and Board Rating
        • Continuing Professional Development Accreditation System (CPDAS)
        • Queue Management System for Key Frontline Services
      • National Maritime Polytechnic (NMP)
        • Online Verification of Certification
        • NMP E-Research Portal
        • Online Registration
      • Occupational Safety and Health Center (OSHC)
        • Training Programs
        • Technical Services
      • National Wages and Productivity Commission (NWPC)
        • E-Apply for Productivity Toolbox
        • Learning Session
        • NWPC e-learning Portal
      • National Labor Relations Commission (NLRC)
        • SENA – e-Request for Assistance

Video: DOLE AKAP ₱10,OOO CASH ASSISTANCE FOR OFW MAKUKUHA NA

For Overseas Filipino Workers (OFWs) who need financial assistance, watch this video by RICROD-PH to check if you are eligible to apply and receive cash assistance from DOLE-AKAP Program.

Frequently Asked Questions

What is DOLE?

The Department of Labor and Employment (DOLE) is one of the Philippine agencies that focuses on Filipino workers inside and outside the Philippines.

What kind of training can OFWs get from DOLE?

The Department of Labor and Employment (DOLE) gives Pre-Departure Programs and Orientation Seminars via the Department of Migrant Workers (DMW). This program talks about health and safety, security, culture, and labor laws in destination countries.

What kind of help can DOLE offer to OFWs?

The  Department of Labor and Employment (DOLE) offers a wide range of programs such as workers’ training, case management, custodial services, repatriation, and reintegration support, and other welfare and livelihood assistance via the Overseas Workers Welfare Administration (OWWA) and Philippine Overseas Labor Office (POLO).

Can I apply for multiple programs and services of DOLE?

The Department of Labor and Employment (DOLE) doesn’t give a limit to the number of programs you can attend. DOLE wants everyone to take advantage of the programs and services that they offer.

What are the benefits that the Department of Labor and Employment (DOLE) offers?

If you are employed through a DOLE-accredited office or a DOLE program beneficiary, you can avail of these benefits:

  • Medical benefits for sickness or injury
  • Disability and rehabilitation benefits
  • Death and Funeral benefits
  • Pension

What are the requirements when applying for DOLE jobs?

The Department of Labor and Employment (DOLE) requires applicants to be at least 18 years old with a high school diploma or its equivalent and can communicate in English, Filipino, and any other dialect. All Filipinos and foreigners who live in the Philippines can apply for DOLE jobs.

Summary

The Department of Labor and Employment (DOLE) aims to provide a safe and healthy workplace and to make all legal-aged Filipino workers become productive members of society. DOLE has various programs starting from Filipinos who are looking for a job or on-the-job training (OJT) to Filipinos who already have work. DOLE gives support to all organizations that advocate the safety and welfare of the workers. It provides financial support to Filipino workers and their families who got ill or injured while they are doing their job.

The Department of Labor and Employment (DOLE) ensures that all Filipino workers, whether they are inside or outside the Philippines, have fair wages, a safe and healthy work environment and that they are free from exploitation from greedy employers. If you need advice or assistance, the Department of Labor and Employment (DOLE) is here for you.

Contact Information

DOLE Labor Office Philippines
Address: Department of Labor and Employment (DOLE) Building, Muralla Wing corner General Luna Street, Intramuros, Manila, 1002, Philippines
Office Hours: Monday – Friday 8:00 AM – 5:00 PM
Landline: (02) 85273559
Call Center Hotline Number: 1349
Website: https://www.dole.gov.ph/

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